This Privacy Notice describes the processing of personal data by Software GmbH.
Personal data is information that may identify you, such as your name or email address.
Below we explain what personal data we process about you, with whom we share it and how long it is stored. In addition, you will be informed about your rights regarding your personal data.
This Privacy Notice applies to the processing of your personal data in the following cases:
- Provision of this website
- Corporate Relationship
- Marketing and communication
- Job Applications
We may change this Privacy Notice at any time.
1. Who is the data controller and how can you contact the Data Protection Officer?
Software GmbH, Uhlandstraße 12, 64297 Darmstadt, Germany is the data controller for the processing of your personal data.
You can contact Software GmbH’s Data Protection Officer as follows:
Software GmbH
Corporate Data Protection Officer
Uhlandstraße 12
64297 Darmstadt
Germany
E-Mail: dataprotection@softwareag.com
2. What personal data do we process?
Below you can find a list of the different categories of personal data we process:
- Contact details: Name, email address, phone number, address;
- Business data: Company, job title, business address, billing-related data (e.g. remuneration);
- Metadata: IP address, operating system, internet browser, the URL from which our website was accessed, duration of website-visit (incl. date and time);
Special categories of personal data, such as health data, trade union membership, religious affiliation, are only processed if required by law or based on your consent.
We generally collect personal data directly from you, but may also obtain such data from your contacts, from your employer or from other public sources.
If we receive personal data from customers or other business partners, they are responsible for ensuring that this is done in accordance with applicable data protection laws.
3. For what purposes do we process your personal data and on what legal basis?
Below we explain for what purposes and on what legal basis we process your personal data:
Provision of this website
In order to provide our websites in a secure and stable manner, as well as to be able to recognize and detect unlawful behavior, we process meta and contact data.
Performance of the business relationship
In order to carry out the business relationship and manage our customers, business partners and interested parties, we process contact and business data about you. This is necessary for the fulfillment of existing contracts and other legal obligations.
Communication
To communicate with us, for example by email or chat, and to respond to your inquiries, contact and business data are processed.
If required by law, we will only process your personal data for these purposes if you have given your prior consent.
To be able to recognize and detect any illegal behavior when using our website, the processing of the aforementioned data may also be necessary to comply with a legal obligation.
4. What are cookies and how are they processed?
Through the use of a range of cookies and similar technologies, we process data to optimize our website and Online Services, to control their use, to adapt them to your interests and needs, and to keep you informed about our products and services. Below we describe the types of cookies used on our websites, including their purposes.
We use the following types of cookies on our websites:
- required cookies,
- functional cookies
Required cookies are necessary for the use of the website and enable, for example, navigation on the website. Functional cookies are designed to enhance your personal experience on the website and are only used if you provide consent.You can choose how we use functional cookies by changing the cookie settings. To do so, please go to “Cookie preferences” at the bottom of this page where you can control and restrict the placement of cookies via the browser settings. However, deselecting functional cookies may impact the functionality of our website. Required cookies are set automatically and cannot be deselected, otherwise the websites would not work properly.
5. How do we share your data and how is it transferred to third countries?
We only share your personal data with recipients if this is necessary for:
- our subsidiaries to fulfill the purposes stated in this Privacy Notice;
- service providers, to provide IT and system administration, hosting, analytics, marketing, and customer purchase management services in accordance with the purposes stated above;
- consultants, to pursue our legitimate interests or to comply with legal requirements;
- third parties in cases where we are legally obligated or have a final judgment, and when we are enforcing our rights or defending against claims.
All third-party service providers who work for us as so-called data processors are contractually obligated to process personal data exclusively according to our instructions. These service providers do not use your personal data for their own purposes.
The transfer of personal data to recipients located in a country outside the EEA for which the EU Commission has not issued an adequacy decision is based on the EU Standard Contractual Clauses.
6. How long do we store your personal data for?
We will delete or anonymize your personal data as soon as it is no longer required for the purposes stated in this Privacy Notice, or if you have requested us to do so and there is a right to data deletion. An exception may occur if legal retention obligations require a storage period that deviates from this.
7. Which rights do you have?
You may contact us at any time and free of charge to exercise your following rights:
- Information about your processed personal data;
- Correction of inaccurate or incomplete personal data;
- Deletion of your personal data;
- Restriction of the processing of your personal data if you dispute the accuracy of the data;
- Obtaining your personal data provided to us in a structured, common and machine-readable format or transferring it to another controller;
- Revocation of your consent;
- Objection to the processing of your personal data.
In addition, you have the right to file a complaint with a supervisory authority (for more details, see section 9).
8. To whom can you address your right to object to the processing of personal data?
An objection to processing based on our legitimate interest may be lodged at any time. In this case, processing will be terminated unless it serves our compelling interests that are worthy of protection and outweigh your interests.
Please direct corresponding inquiries to the contact specified under section 1 of this Privacy Notice.
9. Where can you address complaints to?
You have a right of appeal to the data protection supervisory authorities pursuant to Art. 77 GDPR. The competent supervisory authority for Software GmbH is:
Hessian Commissioner for Data Protection and Freedom of Information
PO Box 3163
65021 Wiesbaden
Germany
Telephone: +49 611 1408 – 0